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Consumer Protection Archives

Were you sold Universal Life Insurance and told the premium would never increase?

When interest rates were very high in the 1980s and 1990s, insurance companies aggressively sold Universal Life Insurance policies promising the customers that their monthly premiums would never increase. However, these insurance companies knew that the premiums on these policies would increase when interest rates inevitably went down, but chose to mislead their customers in order to make greater profits.

CFPB Proposes Federal Protections for Prepaid Products

The CFPB proposal would expand certain protections available with other products to holders of prepaid products. The proposal would require prepaid companies to limit consumers’ losses when funds are stolen or cards lost, to investigate and timely resolve errors, and to provide easy and free access to account information.

National Consumer Law Center Issues Online Petitition Regarding Forced Arbitration

An online petition hopes to broaden the awareness of banks' use of forced arbitration clauses that block consumers from being able to go to court and protect their legal rights in a dispute.

Bank of America to Reportedly Pay $17 Billion in Mortgage Settlement

Reports surfaced this week that Bank of America and the U.S. Department of Justice have reached a tentative deal under which the bank would pay nearly $17 billion to resolve an investigation into its sale of toxic mortgage securities in the run-up to the financial crisis.

CitiGroup to Pay $7 Billion to Settle Mortgage Fraud Claims

CitiGroup has agreed to pay $7 billion to settle charges that it packaged bad mortgages in the period leading up to the financial crisis. The settlement includes $4 billion in penalties, $2.5 billion in mortgage modifications and other relief to homeowners, and $500 million to be paid to a number of states and the Federal Deposit Insurance Corp.

CFPB Study Finds Medical Debt Overly Penalizes Consumer Credit Scores

The Consumer Financial Protection Bureau (CFPB) released a studyon May 20, 2014 which found that consumers’ credit scores may be overly penalized for medical debt that goes into collections and shows up on their credit report.

New York Times Magazine Article Illustrates How Forced Arbitration Harms Consumers

The piece titled “How Payday Lenders Prey Upon The Poor - And The Courts Don’t Help” and focuses on payday lending, a practice in which consumers are sold short-term loans at annual interest rates of 300-500 percent.


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