Skip to Content
Blog

Bias of Arbitration Service Exposed

September 11, 2009

The National Arbitration Forum (“NAF”), the largest arbitration company in the nation, recently announced that it would discontinue conducting consumer arbitrations. The move comes as a result of a lawsuit filed against NAF by the Minnesota Attorney General.

That suit and others followed accusations that NAF, though holding itself out as an independent and neutral decisional body, was actually working against the interest of consumers by hiding its extensive ties to the debt collection industry. Despite NAF’s representations to the public that it was an independent and neutral arbitration company, NAF actively concealed the fact that a New York hedge fund essentially owned and managed both NAF and the three largest debt collection law firms which frequently presented disputes to the NAF for decision.

In its settlement with the Minnesota Attorney General, NAF agreed to get out of the business of arbitrating consumer claims. The move is an important one for consumers and puts an end to a years-long practice of consumers having their claims decided by a biased decision maker.

TALK TO US NOW
FOR FREE
No Win, No Fee
Martin & Jones, PLLC logo

“I would like to leave a testimonial thanking Steven and Allison for their care and understanding. Steven’s pursuit and success in getting some compensation for our loss. A final closure of our loss of brother Mike. Thanks to Martin & Jones for looking after Mike’s care since his injury in 2005. You have been there for Mike and his family for a long time. Mike passed in 2016 and you stood for the family up to the present (July 2017). Many thanks.”

Contact Our North Carolina Personal Injury Law Firm

for a Consultation for Your Accident or Medical Malpractice Claim

Call us at 800-662-1234
TALK TO US NOW
FOR FREE
No Win, No Fee

The law firm you choose makes a difference. If you are the victim of an accident or an illness that someone else caused, the North Carolina personal injury law firm of Martin & Jones has the depth of experience, skills and sensitivity to make your road to recovery as smooth as possible. Whether you have experience with the legal system or have never hired a medical malpractice or personal injury lawyer before, our attorneys and staff will do our best to answer your questions, provide clear advice and prepare you and your family for what to expect. If you would like more information or to meet with one of our attorneys, please fill out the form below or call us at 800.662.1234.