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NC Attorney General Reports on Top Consumers Complaints

April 27, 2010

The North Carolina Attorney General Roy Cooper recently revealed the number of consumer complaints filed with his office in 2009 and also identified the top 10 consumer complaints for the year. In 2009, 22,665 consumers filed complaints with the Consumer Protection Division of North Carolina Department of Justice. The largest number of complaints were made in the healthcare arena. A total of 4,371 people filed complaints about issues involving health insurance, medical providers, and health products and services. The next highest number of complaints involved lenders.

The Attorney General also listed contact information for help with health insurance issues, foreclosure assistance, and the Do Not Call registry. Individuals with questions about consumer issues or wishing to lodge a complaint can reach the Consumer Protection Division online or by calling 1-877-5-NO-SCAM.

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“We would like to express our gratitude to you (Hunt Willis) for accepting our case. First of all, when I called this law firm, a very sweet and kind lady answered the telephone and gave me assurance by asking and going over the accident with me, while my husband was in the hospital. I felt assured I was doing the right thing for us. She was so helpful in so many ways. What a professional lady. Secondly, we are much pleased that you have settled this case with the insurance company to receive the proper amount to assist us in so many ways. My husband and I are very happy with you and the firm in handling our case. You made us have confidence in your professional and integrity along with your assistant Ms. Routh, when you both came to see us in our home, in which we saw your compassion and thoughtfulness at that time. We will never forget what you have done for us, and we thank the lord for directing me to contact this firm. I’m glad I did.” 

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